Grab the key towards successful business service management

Vicom has found that organizations are looking for methods to aggregate their current solutions into a single consolidated management platform. Our IT Optimization solution combines software, technology, and services to help manage and optimize your data center environments. We work with the best-of-breed solution providers to select appropriate software and technology, merging them with Vicom’s comprehensive services and support.

Our services range from individual components to applications in one consolidated solution.

Ensure efficient operations management with consultations, architecture, and support services.

Utilize your current tools with ease of management with a single pane of glass dashboard.

Consolidated Operations Management

Gain visibility, automation, and control for the entire enterprise using a single pane of glass to optimize the IT infrastructure. We leverage four pillars to ensure that your organization is able to continue utilizing and preserving your current investments, able to easily manage these tools, and take action based on correlated information to deliver and achieve quality IT services.

Systems Automation & Management

Ensuring optimal efficiency and growth planning, our Systems Automation and Management solution provides the administration of individual technologies, such as servers, storage, networks, mobile, and applications. Our comprehensive support includes:

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Operations Management

Vicom helps enterprises manage all of their key components and technologies in an aggregated fashion with our Operations Management solution. We Offer a true manager's dashboard with dashboard, with the ability to monitor performance and produce reports. Other aspects include:

Service Management

Our Service Management solution provides consulting services to ensure IT services adhere to the ITIL framework. This offering includes:

Information Security Management

Our Information Security Management solutions focus specifically on enterprise security, with the ability to aggregate, analyze, and take action on consolidated security logs.

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