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Enterprise Blackout Manager

We help organizations make sense of the business of managing the enterprise.

Vicom works with best-of-breed solution providers to select appropriate software and technology, and combine it with Vicom’s comprehensive services and support, to ensure the most efficient enterprise management solution possible.


Feature rich, user friendly web interface


Simple yet powerful


Efficiently plan and schedule maintenance windows

Management Solutions for Today's Enterprises

Vicom’s Enterprise Blackout Manager (vEBM) provides organizations with solutions needed to make sense of the various tools, information and logs that reside within enterprise IT datacenter environments. Vicom works with best-of-breed solution providers to select appropriate software and technology, and combine it with Vicom’s comprehensive services and support, to ensure the most efficient operations management possible.

Background

Blackout Manager is an easy to use planned maintenance scheduling software system that has built-in capability to help efficiently plan and schedule maintenance windows to suppress unwanted events within the Event Management System (IBM/Netcool) from generating actionable tickets into IT Service Desk. Blackout Manager's feature rich user friendly web-interface lets users create/edit/delete Blackout/Maintenance Windows (BWs/MWs) quickly for event suppression from your Change Request Management system to automatically add MWs

Benefits

Vicom is a proven leader in Enterprise Management architecture, implementation and optimization. Utilizing our vEBM solution, developed through years of real world experience, we provide consistency and adherence to industry best practices, even as they continually change. We create and implement management solutions that make sense for your enterprise and translate into quantifiable cost savings, resulting in real dollars for other strategic initiatives. Some of the key benefits of our vEBM solution include:

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